Privacy Policy

Metropolis Architecture, Inc. (“Metropolis Architecture,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how information may be collected, used, and protected when you visit metropolisarchitecture.us, contact us, or use our website.

1. Information We Collect

We may collect information that you voluntarily provide when you contact us through the website, including:

• Name
• Email address
• Phone number
• Project address
• Project details or messages you submit
• Other information you choose to provide

 

We may also automatically collect certain technical and usage information when you visit the website, including:

• IP address
• Browser and device information
• Pages visited
• Referring website or source
• Landing page
• Date and time of visits
• Website interactions
• UTM campaign parameters
• Google Click ID (GCLID), when applicable

 

2. How We Use Your Information

We may use information collected through the website to:

1. Respond to inquiries and requests
2. Communicate with prospective and existing clients
3. Evaluate potential projects
4. Provide information about our architectural and related services
5. Operate, maintain, and improve our website
6. Understand website traffic and visitor behavior
7. Measure the effectiveness of advertising and marketing campaigns
8. Protect the website against misuse, fraud, or security threats
9. Comply with applicable legal requirements

Submitting an inquiry through our website does not create an architect-client relationship.

3. Google Analytics

We use Google Analytics 4 (GA4) to understand how visitors interact with our website. Google Analytics may collect information such as pages viewed, approximate geographic information, device and browser characteristics, referral sources, interactions with the website, and other usage information. We use this information to evaluate website performance, understand how visitors find and use our website, and improve our services and online experience. Google may process information collected through Google Analytics in accordance with its own privacy policies and terms.

4. Advertising and Campaign Tracking

We may use advertising and campaign-tracking technologies to understand how visitors arrive at our website and whether our marketing results in inquiries. When applicable, this may include collection of:

• utm_source
• utm_medium
• utm_campaign
• utm_term
• utm_content
• Google Click ID (gclid)
• Landing-page information
• Referral information

If we use Google Ads or similar advertising platforms, these identifiers may help us measure advertising performance and attribute inquiries to marketing campaigns. We do not intentionally send information such as your name, email address, phone number, or project message to Google Analytics as analytics event parameters.

5. Cookies and Browser Storage

Our website and third-party services used by the website may use cookies, local storage, or similar technologies. These technologies may be used to:

• Maintain website functionality
• Measure website usage
• Remember attribution information
• Identify the original source of a website visit
• Measure marketing and advertising performance

For example, our website may temporarily store campaign information such as referral source, UTM parameters, landing page, and Google advertising identifiers in your browser so that an inquiry can be associated with the source that brought you to our website. You can control or delete cookies and browser storage through your browser settings. Disabling these technologies may affect certain website functionality or measurement capabilities.

6. Contact Forms

When you submit a contact form, the information you provide is transmitted to us so that we can review and respond to your inquiry. Contact-form submissions may also include technical information associated with the submission, such as the page from which the form was submitted, referral or campaign information, browser information, IP address, and submission date and time. Please do not submit highly sensitive or confidential information through our website unless specifically requested.

7. How We Share Information

We do not sell your personal information.  We may disclose information to service providers that help us operate our website, communications, analytics, security, or marketing systems. These providers may process information only as necessary to provide their respective services and subject to their applicable terms and privacy practices. We may also disclose information when reasonably necessary to comply with applicable law, legal process, or governmental requests, or to protect our rights, property, users, or website.

8. Third-Party Services

Our website may use or link to third-party services, including services provided by Google and other technology providers. Those third parties may collect or process information according to their own privacy policies. Metropolis Architecture is not responsible for the privacy practices of independent third-party websites or services.

9. Data Retention

We retain information for as long as reasonably necessary for the purposes for which it was collected, including responding to inquiries, maintaining business records, analyzing website performance, resolving disputes, and satisfying legal or regulatory requirements. Retention periods may vary depending on the type of information and the service through which it was collected.

10. Data Security

We use reasonable administrative and technical measures intended to protect information collected through our website. However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. You should use appropriate care when submitting information online.

11. California Privacy Rights

California residents may have rights regarding their personal information under applicable California privacy laws. Depending on the law and circumstances applicable to a particular request, these rights may include requesting information about personal information collected about you, requesting access to or correction of certain information, or requesting deletion of certain personal information. Metropolis Architecture does not discriminate against individuals for exercising privacy rights provided by applicable law. To submit a privacy-related request, please contact us using the information below.

12. Children’s Privacy

This website is intended for a general business audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website.

13. External Links

Our website may contain links to websites operated by third parties. We are not responsible for the content or privacy practices of those websites. We encourage you to review the privacy policies of third-party websites before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, technologies, or legal requirements. When changes are made, the updated policy will be posted on this page and the “Last Updated” date will be revised.

15. Contact Us

For questions about this Privacy Policy or privacy-related requests, contact:

Metropolis Architecture, Inc.
1401 Westwood Blvd., Suite 280
Los Angeles, CA 90024
Phone: (424) 832-3987